FAQ

Do I have to pay for my HardCard?
No. Unless you’re a dUmBasS and keep losing it in which case we reserve the right to charge you for a replacement.  The UCSA has developed the HardCard so that you receive a deserved sense of belonging to your Association.  This is a privilege you are not expected to pay for, but are expected to receive the benefit from.  Use it, belong to it, own it, enjoy it.

Where can I get my HardCard?
You can get your HardCard from the UCSA reception weekdays between 9am and 4pm.  It's an easy process and should only take a couple of minutes.  Oh, and do us a favour, bring your Canterbury Card with you!

What should I do then?
After you've got your HardCard you will need to activate it.  You'll recieve an "activation" email within 5 - 7 days after receiving your card.  This will take you to the login section of the homepage. Your password is a one off password so when you log in for the first time you will be asked to change your password.  If you bugger up this step, click on the “Forgotten Your Password” link on the top RHS and request a new password.

If you didn’t bugger that up, well done, change your password and proceed to activate your HardCard by filling in some personal details.

What are the personal details required to activate my HardCard?
You’ll be asked to fill in the following fields. Some but not all are compulsory.

• First Name (already filled in)
• Surname (already filled in)
• Member number (already filled in)
• Student ID Number (already filed in)
• Student email address (already filled in)
• Mobile Number (already filled in)
• Gender
• Alternative email address
• Home address
• Birthday
• Year of study
• Fulltime/part time
• Subjects
• Ethnicity
• Hometown
• Interests
• Foundry Members Club (“FMC”)
  • Drink preferences    
  • Event preferences
  • Suggestions

What’s the FMC?
Foundry Members Club.  You can elect to be part of the FMC when you activate your card.  Everyone receives a blanket Foundry discount, however, those smart people in the FMC get an even better deal and you don’t have to pay anything extra, just tick a box.  Now I’m not pretending to be any sort of expert on the matter and I’m also no rocket surgeon, but I think that when it comes to the crunch, there are only benefits to be gained from opting into the FMC. Do it.  The Foundry is a rockin’ place, and it’s on campus.  They have sweeeeeeet prizes and giveaways (including cash giveaways!) so make the most of it.

I went and got all up in someone’s grill and lost my HardCard, where do I source a new one?
Refer above to where can I get my HardCard.  Go get a new one you little scamp!  PS: if you’re constantly getting up in peoples’ grills. Stop it. Not only will it save you a beating, it also means you’ll avoid us charging you for lost HardCards.

What are the deals available with my HardCard?
Take a look on www.hardcard.co.nz to see the ever-changing and ever-evolving array of deals to be had.  

What do you do with the information I provide?
The information you provide serves an important purpose. We collect all of it together for the number crunchers to feel special inside, get all statistical on it and produce spreadsheets to give to businesses to get you more great deals. We will never give any of your personal details away to third parties. We live in a database world people, catch up.

Are my details private?
Yes, yes they are. See the Privacy Policy for more details.

What will I receive from HardCard?
You will receive an initial email from the website itself with your login info and password etc.  Then we will send you a monthly newsletter with the latest deals and the monthly specials coming up from our partners.  All this makes us all feel warm fuzzy inside.

Just like my personal advances on a Saturday night, I got denied a deal at a HardCard Partners’ store!  What’s the story here?
OK that’s something, which shouldn’t really be happening.  Apologies.  Get in touch with us with the details of said incident and we’ll try to ensure that doesn’t happen again.  If you want something done right…etc.

I emailed you, where’s my response punk?
Spam happens and some real deal emails get all caught up in that too now and then. Blame society. Seriously though, give us a couple of days.  No response yet?  Send it again! Still no response?  Call us. Still no response? Fax us. Still no response? Come to reception and book an appointment. No-one showed up? Ask yourself what you did to piss us off. You did nothing?  Try the above again.  You remember what it was you did?  Apologise, Muppet! Then email us. To email us use the Contact Form in the contacts page. Avoid changing the subject line and it should get through just fine.

Is there a limit to the amount of times I can use my HardCard?
No.  Until it expires, use it to the paint wears off, the cows come home, pigs fly, Elvis returns and the show ‘Lost’ makes sense.

HardCard expires when?
Use your HardCard up until 31 January in the following year.